1 reviews | Active since Apr 2012
Bank charges
<p>i logged a complain on the 4th and reference was given to me with an email the attachment that is long and confusing. today i tried to call the business complaints department and i was told the the email was send explaining why the money was deducted! what i dont understand is if i dont have money why will i use my account to buy anything or withdraw if i knew very well i dont have money? and i have checked my statement for last month all bankc charged where deducted and had a small balance. this is really a madness, if they cant and refuses to refgund my money back please with pleasure close the useless account. i dont need this for my business!!!!!!!!!!!!!!!!!!!!! am so ****ed with FNB now after i thouhgt its a better bank for my small business, and i was wrong!!!!!!!!!!!!!!!!!!!!!!!!!</p>
Good day Ms. lmoabi
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. lmoabi
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Can you tell me if FNB wants to refund or not???????? Am even afraid to use this card because I'll be told there is no funds whereas there is money!!!!!! It's been a week now and no progress...........
Can you tell me if FNB wants to refund or not???????? Am even afraid to use this card because I'll be told there is no funds whereas there is money!!!!!! It's been a week now and no progress...........