1 reviews | Active since Jan 2016
Bank charges
on 26/02/2018 FNB deducted R110 for unpaid item in my account which was invisible to me, I could not trace the amount that was unpaid in this month of Feb. In March the same happened and was charged R110 on 11/04 and R330 on 12/04 and on top I have been charged R232.65 on 05/04 which description reads cash withdrawal adjustment fee. I urgently need clarification on this. I am completely unhappy with this bank and before I move my business I need a clarity. I went to the Waterfront branch on 24/04 and was promised to be contacted as soon hence they could not establish the fees. further I note that the bank fees are now deducted on 30th and no longer on 04 of every month. please explain to me these urgently.
Good day Nomvuyo
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint had been referred to FNB Premier Resolution Centre who had advised that they had been in contact with you via email on 30/04/2018.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Nomvuyo
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint had been referred to FNB Premier Resolution Centre who had advised that they had been in contact with you via email on 30/04/2018.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
