FO
Francois O

1 reviews | Active since Jul 2017

09 Mar 2018, 11:15

Bank charges !!!

Same problem again , just cant believe this. I had money in my account when I was purchasing that item, suddenly this money is gone. Then days after I get penalised R110 for each item, I am not accepting this. I will change my bank form the end of this month!!! R450 for bank charges is freaking crazy!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Mar 2018, 12:13
Official

Good day Francois Orlandini,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)