1 reviews | Active since Jun 2010
Bank charges
On the 27 December 2017 I lost my wallet. I called FNB to cancel my cheque card. For safety precaussion I transfered all my funds from Cheque account to my Credit card account . I was expecting some debits from my cheque account. When I woke this morning I noticed my account was on overdraft and I transfered the fund from Credit card account to cover the overdraft on my check at 01:52 am. At 08:38 I received an SMS saying that the two debit have failed. This means I have to pay bank charges.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)