KD
Khayalethu D

1 reviews | Active since Sept 2017

22 Sept 2017, 08:09

Bank Charges

Dear FNB

Can you explain why im being debited R765 every month for " INT on debit balance" when my account is in the positive? What are these charges for? These charges are not declared in any of your literature. This is a really appalling level thievery.

Please rectify this matter ASAP.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Sept 2017, 10:20
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)