eS
edgar S

1 reviews | Active since Jun 2012

20 Dec 2015, 08:03

Bank Charges

Hello Peter,<br> <br> I had a cheque account with FNB where in i would receive my salary. Fnb was giving me a good service until when i stopped working and could not maintain my account anymore. I was told that its in arrears with R2800.00 and when i started working i said i will pay little by little. I then deposited R200 towards payment of my arrears, i later received a call that my account is being closed and my R200 will be reversed. That was in July 2015. To my surprise i app**** for a car and was told that i owe FNB. I tried getting clarity and none is being provided, i want to understand my debt so that i can pay and be in good standing with FNB. i still value their service and wouldnt mind getting paid at FNB again.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Dec 2015, 08:50
Official
Hello edgarmadidi,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 835622.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)