DT
Dorothy T
1 reviews | Active since Oct 2015
05 Oct 2015, 13:20
bank changes settlement amount
I owed first national bank money, and was given a settlement figure. I paid the amount on the same day. I have now been receiving invoice that I must pay more money again to them with inflated interest and bank charges
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Replies (1)
FNB (First National Bank)'s replyOfficial
05 Oct 2015, 13:45Hello Angel star,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Value banking support who will provide you with feedback.
The reference number is 775214.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Value banking support who will provide you with feedback.
The reference number is 775214.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply05 Oct 2015, 13:45
Official
Hello Angel star,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Value banking support who will provide you with feedback.
The reference number is 775214.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Value banking support who will provide you with feedback.
The reference number is 775214.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)