1 reviews | Active since Mar 2015

08 Jun 2018, 19:22

Bank cards not secure

I have numerous times requested that the tapping function gets taken off my bank card as it is a security risk. And yet it has not been done. Numerous times it was just "tapped" and went through without even asking a pin. A week ago for R300

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jun 2018, 09:00
Official

Good Day Andre

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

's update30 Nov 2018, 14:14
Reviewer Update
The feedback I got was that it cannot be changed. Yet other banks give the option to have the tapping service removed.