KM
Kone M
1 reviews | Active since Dec 2019
03 Dec 2019, 19:06
Bank card
Went to FNB Diepkloof square branch to lodge a complain about my account debited money that I don't know,I was told to call the ***** department via the branch phone to cancel my old cards and my new card as well,since that day I haven't got a call from the department so that they can investigate about the cancellation of my cards. It's been a been a month now not having any bank card, some of the transactions I do need a card,right I can't even register the Online app because I don't my card number on me. This is really disappointing and disgusting.
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
04 Dec 2019, 11:59Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply04 Dec 2019, 11:59
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
KM
Kone M's updateReviewer Update
15 Apr 2020, 17:58I haven't been helped even today
KM
Kone M's update15 Apr 2020, 17:58
Reviewer Update
I haven't been helped even today