LG
Laythan G

1 reviews | Active since Mar 2012

12 Jan 2017, 15:42

Bank Card Cancelled

<p>Thank you for cancelling my cheque account card without contacting and informing me telephonically, I received six text messages simultaneously about my card cancellation. Your'll deserve an award for the world class service!!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jan 2017, 09:24
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)