1 reviews | Active since Oct 2015
bank balance
In June, after pay day, as per usual i swipe for my 35 day pass to get to and from work. the money left my account then together with some other basic transactions. <br> now in the last month, i keep receiving texts and bank notifications saying that money left my account while im sleeping in my house.<br> when i go to the bank to complain, they say it's money that was put aside by the bank. i asked how is this possible 4 months later because when i had swiped back then, the money left my account, if the money was set aside in June , then my account should not have decreased, instead it decreased then and now they are deducting again and telling me that it's money i owe the bank. now FNB wants me to deposit money into my account ir else they will add interest? how is this even fair? i am told to even leave the bank and that there is nothing that can be done. if it was a week later i could understand, but 4 months later? this is ****************. <br> <br> i am appauled by this kind of treatment and can no longer stand for it. The amount for the recent deduction was for R1048 at the Gautrain station at 00:00? really? it closes at 20:30? if this continues, can they please cancel my account.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 797051.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 797051.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
