***** Bank and useless agents.

Useless bank and agents. I paid school fees on the 22nd of Feb. Today on the 27th I see a negative balance of the school fees that i paid on the 22nd. I called the school to make sure that the money was received and it was received. so why is fnb debiting my account for the money that has been paid and has been received by the school. I spoke to Xolelwa Mbali on the secure chat and she told me i didn't have funds and i'm looking at my transactions and I can see that i had money and money was taken out of my account. called in the customer line i'm being taken pillar to post. This is nonsense it's ***** actually. i'm closing this account with this bank now my account is on a negative for an amount I have already paid.