*********** Bank and Poor Customer Service

This Bank is so unprofessional. I made an online Payment to FlySAA on the 20th of June 2026. SAA confirmed 3 times that they did not receive the funds however the bank must reserve the money. almost 4 months later below is the response from FNB card disputes.

"Please log in to your FNB App or Online Banking and review your transaction history, where you will note that the transaction does not reflect as a posted debit."

I submitted June 2026 *** as they have requested and it confirm the amount in question as well as the date.

I am so ****ed and disappointed that a professional big bank can take so long and still fail to resolve a simple query, From Monday i will be moving all my debit orders to another bank and cancel this nonsense.