1 reviews | Active since Dec 2016
Bank allows account *****
<p>Whilst sitting in a queue waiting to get FNB to block my accounts as they were being de*****ed a further R11 000 was taken and FNB does nothing - all this with the branch manager of Cresta knowledge - nothing has been done and nobody has contacted me but FNB has released all the money, some R20 000 with a short message unable to process dispute need copy of purchase voucher - as there was not one I am not sure how I am expected to give them one, they have not queried anything with me.</p> <p> </p> <p>Even the CEO, Jacques Celliers office, has never bothered to get back to me.</p> <p> </p> <p>Will now trace him via a tracing agent and one all his detals such as home address, phone numbers and the like I will post on HelloPeter for anyone else who needs to talk to him but cant even get hold of anyone on the phone - all their service numbers have anything upto a 15 minute wait to even get answered.</p> <p> </p> <p>I wonder if he would really accept this kind of treatment for himself.</p> <p> </p> <p>Stay tuned as soon as info to hand will post it</p>
Good day Ms. bronwen-oeschger
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. bronwen-oeschger
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is ***.
We assure you that this matter will receive the due attention it deserves and you will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
