1 reviews | Active since Feb 2017
Bank allowing ******** to debit my account
FNB needs to stop mzansi 4 more debit orders from going off. Worst part is I can't find a way to reverse it or dispute on their banking app. I can't be paying money for a product/service I did not register for. This is not professional at all!! Switching banks again soon if this doesn't come to an end
Good day Alvin Matuku,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Alvin Matuku,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)