Bank accounts still not Activated

I contacted FNB Business banking on or about 29 January 2016 to enquire on what documentation they will need from me to open a Business Banking Account and an Attorneys Trust Account, the person on the line working for FNB told me that I can open a bank account over the phone and that the hole process will take me maximum a week and every thing will be opened and I will have my Bank card. I distinctively asked him if they are sure as I think going into a branch will be faster, the operator insisted that it will be more convenient and effective to open over the phone. Trusting the operator I opened the Bank Accounts over the phone, I told them especially that my Business doors will open on 01 March 2016 and that I need to have all my documentation in place by then. Needless to say its been a month now and my bank accounts are still being held over and its still not operational yet. Branches cant help me as it was opened online. Online banking takes 3 days to respond to mails sent to them if they respond at all. The people working at business online banking are *********** and can not do their job. I have to phone them 4 times a day to find out whats happening. NEVER FALL FOR THAT !!