Bank Accounts disabled with no notice. No help from bankers.

For the last two months my FNB bank accounts have not been functioning. This is with no communication or reasons given. Cannot pay money into the accounts and cannot transfer between my accounts, and it has led to various issues with debit orders. Anybody attempting to make payments to the accounts are greeted non-descriptive error codes.

Since it seems that we are no longer allowed to call FNB, I have been attempting to use the in-app chat function. Few weeks and multiple attempts later, there has been no resolution. A Banker is only assigned hour, or sometimes days, after my message. If you don't reply within a ****** minute, they disconnect the chat. This is despite me being very descriptive in my message to them.

And of course, the only transactions allowed to go off against my accounts are their bank costs.

I'm hoping FNB messages me on this platform, it seem it is now the only way they interact constructively with their customers.