sS
shaun S
1 reviews | Active since Oct 2015
27 Oct 2015, 13:48
Bank account frozen with no notification
My bank account is frozen and I have no idea why. Why did FNB not pick up the phone for whatever the issue is instead of just freezing my account.
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Replies (1)
FNB (First National Bank)'s replyOfficial
27 Oct 2015, 15:31Hello shaun.swales,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 798603.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 798603.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply27 Oct 2015, 15:31
Official
Hello shaun.swales,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 798603.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 798603.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)