MP
Megan P

1 reviews | Active since Oct 2017

12 Oct 2017, 08:13

Bank Account Frozen

I recently opened an FNB Easy Account whilst I was back in South Africa.

My mother passed away and left inheritance. Now I am back in England working. Absa contacted me regarding the estate and can you believe it, my account has been frozen!

Having tried the call centre, all I am ever faced with is "Press 1 for this".

I need help to unfreeze my account so Absa can release the funds into my account.

I am overseas, I have no way of going into a branch physically.

Please assist.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2017, 09:33
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2017, 09:33
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)