Bank account frozen

My FNB Trust account has been frozen since 10 June 2015, I went through the same FICA process in November last year with Soala Amabeoku Risk Solutions: Special Projects. I submitted all the documents that were required and even went though a strange interview. My account was not frozen then. I got an sms on the 29 April stating that my account would be frozen on the 05/05/2015 due to regulatory non compliance. Ref ***6. I then contacted them stating that I had already gone through this process in November last year.Everything was quite again and it seemed that the problem had gone away.I then got another sms on the 19/05/2015 saying that my account would be frozen in 24 hours, I contacted them again and I was assured that my account would not be frozen. Again I thought everything was fine. On the 10/06/2015 I was told due to regulatory non-compliance my account is frozen. I have contacted the so called KYC freeze company and have submitted all the documentation. I have been told that the documents are all good and that the documentation is sitting with the auditors who are reviewing the documents. How long does it take to look at a document???<br> I am now losing all hope. Help!!!!