**** bank

I am beyond angry. FNB is a *****ster bank. I settled my account for my credit card with FNB 27/03/2023 by the sum of R18 458.64 I closed all accounts with them and have not heard a word nor received any credit card statements from them. Last week I get an email that my credit card account has been handed over to a legal firm. I now apparently owe them something around R800, still do not know how much since they have not sent me any creditcard statements. This is monthly fees that has accumulated since apparently the credit card was never closed. I have no accounts with FNB and no app. They are impossible to get hold of, I have been trying for hours and days. Now the legal department called, and said that I have to go in to a branch to close the account. I have no wish to pay for a card that I have not used, that I thought was closed, no credit card statements been mailed to me since I settled the card. How can this be possible. FNB is a joke of a bank. And I want someone from FNB to contact me. I will never deal with this bank again ever.