1 reviews | Active since Sept 2016

06 Dec 2017, 15:30

Band Service

I wrote a previous review about a judgement that FNB never removed from my credit score. FNB then went and removed the judgement from XDS. I do appreciate that. but i tried applying for credit and was informed that there was still a judgement against my name, I then did an inquiry with Trans Union and found out that the judgement was never removed from their system. I would appreciate if you can assist me in this matter.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Dec 2017, 15:41
Official

Hello Pot****41 ,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number. ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)