KS
Krizel S

1 reviews | Active since Oct 2020

10 Jul 2024, 15:41

Balance sufficient but Available R0!

FNB credit card : I received emails and a sms to add money onto this account. I do so - more than my credit limit (R80) and then I try to use my account today to book a under - declined. I then transfer more money and try to purchase meat - decline. How is FNB declining? Balance shows well over R300 but available is R0.

Imagine trying to order a Uber declined Imaging trying to purchase meat for supper tonight - declined

Bearing in mind I do not have any other FNB card! So how else was I to transact -

Bearing in mind - there is funds in my account!

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Replies (1)
KS
Krizel S's update27 Jul 2024, 15:45
Reviewer Update
FNB has still not contacted me telephonically or reversed the charges for declined fees

I did receive a email but seemingly the person did not have insight into my query

So FNB can't pick up the phone to solve my query?

Banks really do not care anymore

Just another number!