(BALANCE) and Payment STILL not reflected correctly on my account

<p>This is a second review. On the previous review I changed my one star to four stars because they had partially resolved my query. I would like to revoke the four stars to a one star again because the balance on my loan account is still NOT adjusted to reflect the correct outstanding amount. I want this done today. The correct amount should be R1,740.31</p> <p>I also want confirmation that the payment that I made on the 30th of August 2016 was indeed received because I received an SMS saying that they still await payment. Shocking service to say the least!</p>