MF
Mandla F

1 reviews | Active since Sept 2013

25 Oct 2018, 09:14

Balance already on -175.00 within a week and without using the card.

I received a credit card last week but my balance references that I am on -175.00, why is this?

I have never used this card but the balance already is on -175.00.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Oct 2018, 09:59
Official

Good Day Mandla

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***