badly run department

i had to start my own business due to company closing our dept. i therefore struggled to keep up the payments for the revolving loan. there has been an instance where i received money in my cheque account and Marcel froze my CA and i had to spend an hour on the phone being passed around and then had to wait in a 2 hour line at the bank to get it resolved your sms's always threaten to hand over but then you dont add a phone number! i then advised them they that i could only pay R500 and not the R900 as all my accounts were getting the same and that i had closed my CA, and that they must please cancel my debit order, also did this at the bank. they then said they had handed me over and i was RELIEVED that someone other than them would handle my account. i have finally got my CA to a point where i am not in arrears of OD and a DO for revolving loans comes off my account! i am sick to death of this incompetence! i had a payment arrangement in place that i was sticking to, i told then that i would settle this account in full in December but after this i will pay out those providers that have accommodated me in a difficult and will then close all accounts with FNB, i have had enough