1 reviews | Active since Oct 2016

22 Oct 2016, 11:05

Baddest cellelur network on earth

<p>I bought a fnb phone contract and the signal and service is worst than any other network in sout-africa the signal just keep on disappearing.This makes me miss urgent and importent phone call and i cant cone t to sosial media.i will definitly make sure all my friends and family hear abouth this even id i have to go to the media to publsish the bad service i will do so. Fnb must rather stick to banking. It will cost me now to go and get another telephone contract at another comany and still pay money to fnb !!! For what ? Bad service reception ???? </p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Oct 2016, 12:48
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply24 Oct 2016, 12:48
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)