TK
Tsholofelo K

1 reviews | Active since Dec 2015

02 Mar 2017, 09:04

Bad Zero Service

<p>Cheating bank that collect from the poor and never deliver. FNB connect failed to allocate data and airtime whereas they debited my account. Now I have to cough out money and top up airtime. Yesterday they said they had delay with allocation but it's all sorted. It's the 2nd of the month and am I without data and airtime yet debit order went through.</p> <p> </p> <p>Nxa this is so pathetic</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2017, 10:12
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)