BAD & UNPROFESSIONAL SERVICE WITH FNB. NO HELP AND ITS NOW A MONTH

BAD & UNPROFESSIONAL SERVICE WITH FNB. I HAVE A DISPUTE THAT I LOGGED WITH FNB A MONTH AGO AND THEY HAVE NOT ASSISTED AT ALL. I MADE CONTACT WITH THEM A WEEK AGO ONLY TO FIND OUT THAT NO ONE HAS WORKED ON MY DISPUTE. THEY PROMISED TO CALL BACK AND ASSIST FROM THEIR HELLO PETER SECTION AND THEY DID NOT CALL AT ALL TILL TODAY DESPITE ALL FOLLOW UPS I HAVE DONE WITH THEM..... I CLEARLY MADE A BAD CHOICE CHOOSING FNB. NO HELP AT ALL AFTER A MONTH.