Bad treatment

I went to the bank to collect a business card together with my wife who was also collecting hers. The service we received from one of consultant at Protea Glen shopping mall was poor and inhumane. My wife started not feeling well while there and I asked a consultant by the name of Ndivhuwo for water since my wife was about to collapse but she told me it is not the bank's duty to assist clients with water so I rather go to ShopRite and buy. I asked what if she dies while waiting to buy water at ShopRite since it is a distance from bank and lady said is non of their business.