1 reviews | Active since Jul 2018
Bad Teller- Poor Customer Service
I have visited the new branch here in Durban, (North Beach) Florence Nzama with a friend of mine in exchanging of a torn Bank note of R200 since the SA Reserve Bank does not assist in such any longer... When we went to the teller to assist, she mentioned we wasting her time and that she couldn't assist us. Her name was Bridget (White Lady) Teller. The manager should deal with this lady and i hope she gets reprimanded for not being friendly, and show proper customer service etiquette.
Good Day Vovo Fenty,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Vovo Fenty,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***