Bad swervice AGAIN

<p>I had an FNB connect sim card and requested for the service to be terminated, and its still active if i may add. when i called in i was advised that i cannot terminate it over the phone, which i find quite ironice because you can open it over the phone in a few seconds. anyway i called to ask why it hasnt been cancelled i was told again that someone would call me and provide this feedback, imagine my utter fury at that remark. told the gentleman i spoke to to pelase fetch a supervisor for me, he then told me that THE WHOLE OF THE FNB CONNECT CALL CENTRE IS WORKING UNSUPERVISED as they wqere in a meeting. i find this quite a laugh as i work in call centres and have heard this plenty times before by people next to me to avoid the phone being passe to a manager. seems FNB has a lot of meetings on a regular basis. Not impressed to say the least cancel my service dont even call me, just cancel it and sort out your staff, lying to customers is not a good thing!!!!</p>