Bad Survice.

Good day. Please urgently assist me. I have been talking to FNB agents that are not helpings me. They blocked my account and none of the called me to advise of. Currently I wanted to buy Electricity and send ewallet. To my surprise my account is blocked. Is this the way our banks are suppose to triete their customers. With the level our country is going FNB should be the last bank to do this to us as customer. Can somebody please advise FNB to Open my account I want my money.