1 reviews | Active since Jul 2015
Bad services from the Business Banking.
I am tired of being send from one caller to another and same people asking for same information which i have already submitted.<br> <br> on the 05.08.2015 i sent through all required information to complete the account opening for my organization and till today i am still waiting for mandate to be populated and send to me. <br> <br> On Monday i was promised that by Tuesday i should have all the necessary information/documents but i am still waiting. I started the account opening process in May and till today this is still not done. i have sent email to [Email Removed] and [Email Removed] but to this day no response or mandate have been received as promised.<br> <br> a very bad service from FNB and too many lies as well.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.
The reference number is 743674.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.
The reference number is 743674.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
