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Ashton D
1 reviews | Active since Dec 2016
26 Nov 2018, 14:16
Bad services FNB
I am a customer for the last 10 years have a existing revolving loan with FNB that could be singed up for telephonic with out a problem.
Today I want to settle my loan I was told by the agent via telephone that i will need to go in to a branch to get a settlement quote witch I did even if I thought that it is a bullS**** storie and got one previously via email after speaking to a agent via telephone. today no one can help me !!!!!!!!!!!!!!
I have phoned more than 5 numbers that one can assist me with every one that answers put me through to "right department" .
I am not a happy client at the moment and need someone to contact asap as i would like to settle my revolving loan today still.
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FNB (First National Bank)'s replyOfficial
26 Nov 2018, 15:24Good Day Ashton
Thank you for bringing this to our attention.We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction .Should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavor to assist you with any requirements you may have in the future.
***Regards,
Client Experience TeamTel number: ***
Thank you for bringing this to our attention.We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction .Should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavor to assist you with any requirements you may have in the future.
***Regards,
Client Experience TeamTel number: ***
FNB (First National Bank)'s reply26 Nov 2018, 15:24
Official
Good Day Ashton
Thank you for bringing this to our attention.We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction .Should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavor to assist you with any requirements you may have in the future.
***Regards,
Client Experience TeamTel number: ***
Thank you for bringing this to our attention.We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction .Should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavor to assist you with any requirements you may have in the future.
***Regards,
Client Experience TeamTel number: ***