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shaheedcraayenstein S

1 reviews | Active since Feb 2017

19 Apr 2021, 12:44

Bad Services delivery

Good day FNB.

I have officially moved from ABSA to FNB - Premier debit account. very excited that I qualified for R 1 500.00 if I open an account and moved my debit order. I called to follow-up on this amount and there is a turnaround time of 60 days which was never communicate to me.

FNB it is the 1st month and there are service related issues?

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Replies (1)
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shaheedcraayenstein S's update21 Apr 2021, 11:57
Reviewer Update
Good day FNB.

To date nobody from FNB has contacted me. I have spoken to 10 consultants for the last 30 minutes and all of them have not given me any feedback.

FNB has used false marketing to encourage customers to move to FNB....

FNB (First National Bank)'s reply:

19 Apr 2021, 13:22


Good day

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

The reference number is: ***

Regards,

FNB Customer Resolution Center

***


Nobody at FNB has the ***** to say that they ****.... I will be closing this account.