AW
Aloma W
1 reviews | Active since Sept 2014
15 Feb 2016, 11:03
BAD SERVICES
POOR SERVICE DELIVERY, i made a cash deposit at the ATM and the money not successful but the ATM never gave the money back. I went to the Branch and they promised me that the money will be deposited into the schools account and they will call me with Confirmation on Saturday, its monday now and i can't even get hold of the branch the call centre say its impossible to get hold of them, he will send a request and it will take 48 hours to call me.
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Replies (1)
FNB (First National Bank)'s replyOfficial
15 Feb 2016, 12:07Hello williaca,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 986538NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 986538NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Feb 2016, 12:07
Official
Hello williaca,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 986538NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 986538NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)