1 reviews | Active since Jun 2016

08 Jun 2016, 10:40

Bad services

<p>A simple method of being polite, and understanding has never been the case with lenasia fnb , there has not been a time where they have assited with any issues and they expect to keep my account. They've been nothing but rude and unhelpfull </p> <p>This is probably my worst experience at a bank yet.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2016, 11:16
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is 938765.

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)