1 reviews | Active since Aug 2012
BAD SERVICE,MONEY DISSAPPEARS
I HAVE SENT NUMEROUS QUERIES WITH YOU AND NO RESPONSE. I QUERIED ON TWITTER @FNBSA AND @Rbjacobs, AND VIA ONLINE BANKING, NO ONE HAS BOTHERED TO RESPOND EVEN NOW.I HAVE BEEN IGNORED. I WILL NOT BANK WITH A BANK I CANNOT RELY ON. CANCEL ALL MY ACCOUNTS IMMEDIATELY I DON'T WANT TO BANK WITH YOU. MY MONEY DISAPPEARS AND YOU ALSO WITHHOLD MY BALANCE. YOU STOLE MY MONEY AND IT ENDS HERE. CANCEL THIS ACCOUNT ASAP.
Good day Bessie,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Service Provider who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Bessie,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Service Provider who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)