BAD SERVICE YET AGAIN FROM FNB

Just received a message from FNB to say that they did not receive payment from me....... I have had enough from you. You have been told on numerous occasions NOT to phone me because I am working in a call centre the ONLY way of communication is via email. I paid you R9000 in December even got a message to confirm the payment so where the hell do you get this information from???? I will be reporting you to the Ombudsman because NOW I HAVE HAD ENOUGH!!!!