Bad Service / Worse bank ever!!!

This is the most useless bank everytime i need somethimng i need to struggle thru the call center and not to mention that secure chat app that we must use it doesnt work and nothing gets solved their. I am so annoyed by the time and airtime i've spend trying to get thru the unit trust line.

I sent an email last week to share investing and FNBIB Queries to help me with my investment account. i've been following up and call with no feedback.