1 reviews | Active since May 2013
Bad service with payment pending
<p>As a dealer in the motor industry I have a lot of trouble With payments pending even with transfers From FNB to FNB. The bank claim it can take up to 12 hours for payment to reflect. Today we made a payment to Capitec and after staying on the phone with FNB for almost an hour we were cut off and still the payment is pending , we did not receive a proof of payment up to now..</p> <p>Come on FNB dont give this ***** prevention excuse the whole time, there must be ways to make banking 'easyer ,better faster'!!</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)