CO
Charlene O

1 reviews | Active since Mar 2015

10 Mar 2015, 14:17

BAD SERVICE WITH OPENING A BUSINESS ACCOUNT

WE HAVE BEEN TRYING TO OPEN A BUSINESS ACCOUNT SINCE JANUARY 2015.<br> <br> EVENTUAL WE RECEIVED THE CONFIRMATION THAT THE ACCOUNT IS NOW OPEN AND WE RECEIVED THE CARDS. <br> <br> MONEY HAS BEEN PAID INTO THE ACCOUNT AND NOW WE CAN NOT ACCESS THE FUNDS. <br> TODAY WE HAVE BEEN ADVISED THAT THE ACCOUNT IS NOW FROZEN AS THEY STILL NEED MORE PAPER WORK. <br> <br> THERE IS NO ASSISTANCE FROM FNB STAFF OR MANAGEMENT TO ASSIST WITH THIS ISSUE.<br> <br> VERY BAD SERVICE!!!<br> <br> IF THIS ACCOUNT IS NOT OPEN TODAY I WILL OPEN A CASE OF THEFT FOR MY MONEY THAT IS IN THAT ACCOUNT!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Mar 2015, 14:52
Official
Hello Colwage01,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to Business Banking who will contact you and provide feedback.

Your complaint reference is 642729.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)