Bad Service with ***** Issue

<p>***** transaction in my account for the 2nd time - first one was on 25 AUG 2016 and the seocnd one on 23 Sepotember 2016. The first one was redfunded to me - and a new card issued - was told no need to cancel my aco****. well it happend again on 23 septemebr - again report to ***** Invesotgate with all docuemtnation- obv ref number fro trasatcion of withdrawal - a website add - was different compared to one in Aug. agin went to FNB Newtwon Park PE and told no need to close account and re-open ts not linked to my account - yea right. Heard nothing today phone ***** - oh no its not being refunded - its a recurring payment- If i like - i can take up furher with Dispute Go to FNB Newton PARk - and explian situation etc - and they put me give me a number - which after 40 mons - that person cant help me - oh no should have gone to different peopke to help! now i ma expetced tp get another number and sit back in the queue - 3pm in the afternoon??? They can see this is a weird transaction and soo many people are having fruad issues latley and yet they " SAles" people dont want you to close and re-open a New Aco**** - why not I am the customer and I have a right to what is correct and mine - now i am out of Pocket of R 600!!!</p>