HK
Hettie K

1 reviews | Active since Aug 2017

23 Aug 2017, 14:08

Bad service with FNB

I requested for a deceased estate JA du Toit to be closed in April 2017. I followed up on several occasions. Its been 4 months and nothing has been done, not even a response to my emails.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Aug 2017, 15:12
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)