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Marvin M

1 reviews | Active since Mar 2018

02 Mar 2018, 19:45

Bad Service. Very slow service.

I am very disappointed with FNB Business Banking. I opened my account on the 23 February 2018. I sent all the relevant documents but my account not activated. FICA said it will take 3 business days. But to this time my account still not activated. I am very disappointed because I have to use this account as soon as possible. Would you please speed up the process I beg you. It has been 7 days already.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Mar 2018, 11:44
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***