BAD SERVICE, UNPROFESSIONAL STAFF AND HARASSMENT

I was harassed by consultants daily, some just let the phone ring twice and when they answer, the call is ended. Yesterday I received a phone call from the Retail Loans department, same story. On Tuesday, Michael from the loans department phoned me, was rude and ended the phone call while I was still talking. The Secure Chat Service was no better, from 18 November I spoke to Phumzile, Mhlengi, Jennifer, Collections, Lindy, Julia, Mannuku, Gabisile, Etienne, Makwetle, Bonolo, Michelle, Siphokazi, CCR Virtual Collections Team. FNB has over debited my account and I can assure you, when I have finished paying you the money I owe you, it will be the last day that I bank with FNB. Your staff have harassed me daily despite me having spoken to an agent already, phoned me and ended the call before I can answer, ended the call while I am explaining my situation and have been rude to me. I do not want your apologies, explanations or justifying the bad treatment, this is the end of the road for FNB and I