Bad Service! Unauthorized debit order!

<p>Yesterday I had an unauthorised debit order taken off my account. I have never seen or agreed or signed anything to authorise this deduction. I have been trying to resolve this for two days (i could only get through to the unhelpfull call centre after trying for two days) and nobody at FNB has been helpful or come to any resolve. </p> <p> </p> <p>I was informed today by an FNB consultant it might be an Discovery deduction. I do not have any policies or credit cards with Discovery. I have not authorised anything from or with Discovery to sanction the deduction. The FNB consultant told me he cannot assist me any further as Discovery is an independent partner. I have been fighting with Discovery as well for two days and they know nothing about this transaction (according to them). </p> <p> </p> <p>I need someone to assist me urgently as I am really upset with the lack of customer service I have been getting on this situation. I have always been an advocate and enforcer for FNB, their products and service, but after this I am not sure I would continue as a customer myself any longer.</p>