KR
Karabo R

1 reviews | Active since Jul 2015

22 Jul 2015, 15:26

Bad service to open account.

I have sent documents to FNB as requested for them to open account for Ponelopele Youth Forum, till today I haven't received response from their office.<br> <br> I was asked to email [Email Removed] and [Email Removed] I did so on the 15 and 16 of July and till today no one has responded to my email. It's now 3 months since I have started the account opening procedure and every time when I follow up I get the same story of sending documents which I sent previous time.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jul 2015, 15:36
Official
Hello K.Rasebopye,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 744322NF.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)