1 reviews | Active since Aug 2016
Bad service to foreigners
<p>BSA I am very upset with the way you treat foreigners when they apply for a credit card. I app**** on the 17 of December but until now I have no received a call from you guys instead I am the one who keep on going to be bank and ask but I kept on being told they the bank will call you to finalise the application. Is it because I am a foreigner? When I called yesterday I was told that there is a declaration missing and then I signed and send it at the branch still they didn't call me.is how you treat your customers? I have been banking with the bank for over 5 years and treated like this.<br />Name Daniel T Karanda<br />Email ********** />Cell ********** </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
